Shipping policy

# Shipping

Orders ship from Los Angeles, California. Processing takes 2–4 business days. Once your order leaves us, you'll get a tracking number by email.

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## Domestic (United States)

- **Standard** — 5–8 business days
- **Expedited** — 2–3 business days
- **Overnight** — next business day (order by 12pm PST)

Free standard shipping on US orders over $300.

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## International — DHL

We ship  internationally via DHL Express. Delivery is typically 3–5 business days from dispatch.

Import duties and consumption tax are collected at delivery and are the recipient's responsibility. DHL will reach out with any applicable fees before the final delivery attempt.

Customs timelines are outside our control. If your package gets held up, contact us and we'll help however we can.

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## Notes

- We ship Monday through Friday, excluding US federal holidays.
- Orders can't be modified or cancelled once submitted. If there's an issue, email us immediately.
- feromone is not responsible for carrier delays, customs holds, or events outside our control.

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Questions? [studio@feromone.studio]